Distance Matrix
Shipper TMS can store distance and duration values so route calculations and charge allocation can reuse known results.
Use distance records when you need:
- stable distance values for repeated lanes,
- faster planning for frequent routes,
- auditable distance and duration values,
- distance-based cost allocation.

Distance Matrix
Use Distance Matrix for point-to-point distance and duration values.
- Open Distance Matrix.
- Create or open a record.
- Confirm the origin and destination map locations.
- Choose Update Distance and Duration.
- Review the returned distance and duration.
Route Distance Matrix
Use Route Distance Matrix when the value belongs to a route profile or route signature.
The record can store:
- map provider,
- route profile signature,
- distance,
- duration.
This matters when Azure Maps routing profiles are used, because vehicle restrictions can change the route.
Manual versus calculated values
| Type of value | When to use it | How to maintain it |
|---|---|---|
| Manual distance or duration | Your company uses contracted, audited, or legally agreed lane values | Enter and review the value directly, then avoid recalculating unless the lane policy changes |
| Calculated distance or duration | You want the map provider to return current route distance and travel time | Choose Update Distance and Duration or run the route calculation from a request or order |
| Route-profile-specific value | The route depends on vehicle dimensions, weight, hazardous load, or avoid settings | Recalculate after changing the vehicle routing profile, map provider, or stop sequence |
When to update distances
Update distances after you change:
- map provider,
- map provider key or geo scope,
- map location coordinates,
- vehicle routing profile,
- route stop sequence,
- road restrictions that affect truck routing.
Do not recalculate a manually maintained record unless the manual value is intentionally being replaced by provider-calculated data.
Where distance values are used
Distance and duration can affect:
- Transport Request distance calculation,
- Transport Order route calculation,
- Carrier Selection,
- Transport Charge allocation by distance,
- planning views that show route timing.